Mangrove

Privacy Statement

Last updated: June 8, 2025

Scope of this Privacy Statement and Our Role

Cantor LLC, the company behind the Mangrove platform ("Mangrove", "we", "us", or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard your personal data when you use our services—including our mobile applications, websites, and related platforms (collectively, the “Services”).

We do not sell your personal information, ever.

This Privacy Statement applies globally and covers:

  • Personal information provided during use of Mangrove’s Services;
  • Data we use to personalize, improve, and secure your experience on the Mangrove platform;
  • Data shared with us by third parties in accordance with your permissions.

Cantor LLC is the data controller for personal information collected through the Mangrove platform unless explicitly stated otherwise.

The Mangrove Platform

What We Mean by "Platform"

Mangrove is a unified platform that combines various financial, planning, and analytical tools. When you share information with us—either directly or via linked third-party accounts—we may use it across Mangrove’s services to provide a more tailored experience.

Business Account Access

If you use Mangrove in connection with a business account (e.g., through an employer), that business may control or access certain information about you. Their privacy practices may differ from ours, and we are not responsible for how they use your data.

Personal Information We Collect

Information You Provide

We collect information you give us directly, such as:

  • Contact & Profile Data: Name, email, phone number, address, company name, etc.
  • Identity Verification: Government ID, date of birth, tax ID numbers, etc.
  • Communications & Feedback: When you contact support, provide feedback, or participate in surveys.
  • Marketing Preferences: If you opt into marketing communications.
  • Social & Community Content: Comments or posts on our forums or social media.
  • Financial & Business Info: Payroll, invoices, financial statements, income, etc.
  • Expert Interactions: Information shared when consulting Mangrove financial experts.
  • Chatbot Interactions: Data exchanged with digital assistants or chatbots.
  • Device & Contact Access: If you permit it, we may access your device info and contacts.

Information from Third Parties

We may receive your data from:

  • Linked Services: Such as banks or third-party integrations you authorize.
  • Identity Verification Services: To validate your identity or contact details.
  • Credit Bureaus: For credit-related features (with your consent).
  • Other Users: Employers, bookkeepers, or service providers who input your information.
  • Government Agencies: For compliance purposes (e.g., tax confirmations).
  • Data Providers: Public records or demographic databases.

Automatic Collection

We collect data automatically to support platform security, usability, and personalization:

  • Device Data: IP address, browser type, error logs.
  • Usage Metrics: Page visits, feature interactions, referral links.
  • Location Info: If location tracking is enabled.
  • Communication Interaction Data: Interactions with our emails or push notifications.
  • Behavioral Analytics: Site usage patterns, collected via tools like cookies and pixels.

Cookies and Tracking

Mangrove uses cookies and similar tools to improve your experience. We may employ session-replay tools (e.g., FullStory, Medallia) to analyze usage and improve UX.

For more, see our Cookie Policy.

How We Use Personal Information

We use your information to:

Provide Services

  • Create and manage your account
  • Offer platform features and recommendations
  • Process transactions
  • Deliver support
  • Authenticate identity
  • Manage your preferences

Improve the Platform

  • Analyze usage patterns
  • Train machine learning models (using your data only for your benefit)
  • Conduct anonymized research
  • Improve features based on feedback and session behavior

Marketing (With Consent)

  • Send product updates or insights
  • Personalize recommendations
  • We do not sell your personal data

Compliance and Legal Protection

  • Prevent fraud or abuse
  • Comply with regulations
  • Enforce terms and resolve disputes

Whistleblower Reports

If you report misconduct, we may process personal information during the investigation. Confidentiality is prioritized unless disclosure is required.

Artificial Intelligence & Automation

We may use AI features such as chatbots or predictive analytics. These tools enhance your experience by offering real-time insights, product suggestions, or cash flow tips.

Mangrove does not use your data to train generalized AI models outside your own experience or benefit.

How We Share Personal Information

We may share your personal information in the following ways:

  • With Service Providers: E.g., for hosting, support, fraud prevention—under strict confidentiality.
  • With Platform Partners: If you connect your account to a financial partner or authorize data sharing.
  • With Social Media: If you choose to share content, it may become public.
  • With Government & Legal Entities: Only when legally required.
  • For Research: In de-identified or anonymized form only.

We do not sell or rent your personal data to third parties for their own marketing.

Your Rights and Choices

You can:

  • Access your data
  • Correct or update your data
  • Delete your data (subject to legal retention obligations)
  • Manage marketing preferences
  • Control cookies through browser or settings
  • Download your data through your account settings

To exercise your rights, visit your Mangrove account settings or contact us directly.

Data Retention

We retain your data:

  • As long as you use Mangrove
  • As required by law or for dispute resolution
  • Until no longer necessary for platform security or operation

We may anonymize or securely isolate data that can’t yet be deleted for technical/legal reasons.

International Data Transfers

Your data may be processed in the United States or other countries where Cantor LLC or its service providers operate. We implement safeguards such as Standard Contractual Clauses or rely on adequacy decisions where applicable.

Security

We use administrative, physical, and technical safeguards to protect your data. However, no system can be guaranteed 100% secure.

Children

Mangrove is not intended for children under 13. If you believe we’ve collected data from a child, please contact us.

Changes to This Privacy Statement

We may revise this Privacy Statement. If changes are material, we’ll notify you through the platform or by other appropriate means.